Learner Support

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The course facilitates learner access to institutional support services essential to learner success.

The course instructions articulate or link to a clear description of the technical support offered and how to obtain it

Evidence

  • The How to Succeed in This Course page and the Where To Go When You Don’t Know discussion both offer a link to campus technical support page
  • The Canvas LMS web interface has a prominently displayed Help button

Suggestions for Improvement

  • Both The How to Succeed in This Course page and the Where To Go When You Don’t Know discussion could display the link to campus technical support more prominently

Course instructions articulate or link to the institution’s accessibility policies and services

Course instructions articulate or link to the institution’s academic support services and resources that can help learners succeed in the course

Course instructions articulate or link to the institution’s student services and resources that can help learners succeed


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