Learner Support

The course facilitates learner access to institutional support services essential to learner success.

The course instructions articulate or link to a clear description of the technical support offered and how to obtain it

Evidence

• The How to Succeed in This Course page and the Where To Go When You Don’t Know discussion both offer a link to campus technical support page
• The Canvas LMS web interface has a prominently displayed Help button

Suggestions for Improvement

• Both The How to Succeed in This Course page and the Where To Go When You Don’t Know discussion could display the link to campus technical support more prominently

Course instructions articulate or link to the institution’s accessibility policies and services

Evidence

The How We Will Deal With Unusual Circumstances page of the Syllabus contains a Disability Accomodations section.

Suggestions for Improvement

An accessibility statement with a link also to Student Accessibility Services may widen the number of students who could be helped by these institutions.

Course instructions articulate or link to the institution’s academic support services and resources that can help learners succeed in the course

Evidence

• The How We Will Deal With Unusual Circumstances page of the Syllabus contains a section describing academic support services with links.
• The Library Module contains a Meet the Librarian page introducing the subject librarian who supports this course and her contact information.

Suggestions for Improvement

A link to the academic support services may also be helpful in the Where to Go When You Don’t Know discussion description.

Course instructions articulate or link to the institution’s student services and resources that can help learners succeed

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